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Basic Payment Solution - Medical Settings

June 5, 2026

Description

How to configure signature settings, manage server users, set the default home screen sales mode, enter demo mode, and perform host self-registration in the Basic Payment Solution - Medical app for the A800

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Solution: Basic Payment Solution - Medical

You can manage configuration settings for your Basic Payment Solution - Medical application, including whether to display the signature  request electronically during a transaction, adding and managing who can use the app, and enabling demonstration mode to assist with training your employees. Some settings are intended for troubleshooting purposes only. 

To access Settings, tap Menu > Settings:

how to access settings options

Signature settings

To capture a signature for a credit card purchase at the point of sale, toggle on Enable e-Signature prompt.

Enable e-signatures


  1. Tap Menu > Settings.

    Menu options with Settings highlighted
  2. Enter the password.

    enter manager password
  3. Tap Signature settings.

    Signature settings option
  4. Tap to toggle on the Enable e-Signature prompt.

    signature settings enabled

Manage clerks

You can manage the users of your Basic Payments Medical app. Reports can then provide sales, discounts, cash and other information by employee.

Manage clerks


  1. Tap Menu > Settings.

    Menu options with Settings highlighted
  2. Enter the password.

    password
  3. Tap Manage clerks.

    Settings menu with manage clerks highlighted
  4. Choose an option:

    select to view add or delete a clerk

    View clerks

    Add clerks

    Delete clerks


    View a list of current servers and their ID numbers. 

    list of clerks


    Enter a Clerk name and a Clerk ID (up to 4 digits), then tap Confirm. 
    add a clerkYou can then add another server or view the list of clerks.

    add another clerk or view all clerks option


    Remove a server by selecting the Clerk ID, then tap Delete. Tap Delete again to confirm.

    delete a clerk and confirm delete



Host register

This setting is for troubleshooting purposes only.

Manual database clear

If there are difficulties with closing your batch, you can manually clear transactions from your terminal. 

Manually clear the database


  1. Tap Menu > Settings.


    Menu options with Settings highlighted
  2. Enter the password.

    Enter manager password
  3. Tap Manual database clear.
     Settings menu with manual database clear highlighted
  4. Select a clear option:

    select the data to clear

    Transaction number

    Reversal

    Offline


    Tap Clear by transaction number, then enter a transaction number, then tap Confirm.

    clear a transaction and confirm


    Tap Clear reversal and then tap Confirm.

    confirm clearing data


    Tap Clear offline, then tap Confirm to manually remove offline transactions. 

    confirm clearing data



Log upload

If requested by Support, you may need to upload a log file from your terminal.

Upload a log file


  1. Tap Menu > Settings.

    Menu options with Settings highlighted
  2. Enter the password.

    Enter the password
  3. Tap Log upload.
    Settings menu with upload log file highlighted
  4. Tap Agree and Upload.

    agree to upload log file
  5. When the log file upload complete, tap Dismiss.

Enable demo mode

Use Demo mode to train your team. Settle any open batches before switching to demo mode.  

To enable demo mode, from the Settings menu tap Enable demo mode.  When demo mode is enabled, the demo mode watermark appears on the screens.

enter demo mode



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