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Growthzilla Uzeli SmartCheckout Troubleshooting and Contact Information (Beta)

December 9, 2024

Description

How to find answers to common questions and locate support contact information

What's in this article?

Frequently asked questions

Getting started

How do I set up my Bank of America Portable A920 payment terminal?

See the Growthzilla Activation and Configuration steps to Set up the A920.

NOTE: 
Use the Contact information below to receive assistance from Growthzilla on setting up your POS and connecting it to the A920.

Who can help me with Growthzilla features, settings, or configuration?

Growthzilla provides assistance for any questions or issues related to their POS features, settings, or configuration. See Contact information below.


Error messages

I am encountering a network error through the Growthzilla POS when I try to process a payment. What is the issue?

Ensure that both the A920 and POS are connected to the same network. Use the Contact information below to receive further assistance from Growthzilla.


Disable Bank of America payments

How do I disable Bank of America payments?

Contact Growthzilla for assistance on disabling Bank of America payments. See Contact information below.


Contact information

If you are unable to locate the support information you need, use the contact information below for further assistance.

Table of contact information for Bank of America Merchant Services and Growthzilla
Support typeContact information
Merchant Services account and Bank of America payment terminal support833.344.2324
Growthzilla software support


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