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Payments App Terminal Operator (Clerk/Server User)

June 23, 2026

Description

How to view, add or remove a payment terminal operator (clerk or server) for the Payments app

What's in this article?

Use the following procedure to manage the server or clerk users (operators) of your Payments app. Updating a terminal operator may require the default terminal operator password.

When the operator password feature is enabled, the terminal will prompt for the operator ID (server ID) before a transaction can proceed and the clerk/server’s ID will then appear at the top of the receipt. Tips for each operator (clerk/server) can be tracked using the terminal operator ID.

Contact us if you would like to enable the operator password feature.

To add, update or remove an operator

  1. From the main screen of the terminal, tap the Payments app.
  2. Tap FUNC tab. 
  3. Tap Operator.
  4. Type the operator password and tap Enter.
  5. Choose an option:
    Table of operator options and descriptions
    Option
    Description
    View Operators
    The View Operators list displays.
    Add Operator
    1. Enter the new Operator Name and Operator ID.
    2. Tap Confirm.
    3. Tap OK to confirm adding the new user.
    Delete Operator
    1. Select the checkbox next to the Operator ID to delete.
    2. Tap Confirm to delete the user.


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