Payments App v09 Functions Tab
Description
Provides an overview of the FUNC tab
What's in this article?
The Payments app FUNC tab provides access to settings options. Most options on this menu will require the Operator password to access and may require the Manager password to change a setting.
| Feature | Description |
|---|---|
| Settings | Requires your Manager password. Access this option when instructed to do so by Support. Below are some functions managed under Settings: • Merchant Settings: Manager and Operator passwords and prompts. • Operation Settings: Manage how the terminal operates; Demo Mode, No Paper Mode, Disclaimer Setup, Store & Forward, Receipt font size, Credit Limit. • System Settings: Manage Commercial Card support, Peripherals, Tip Options, and AVS. • Communication: Manage Communication Parameters and Network Check functions. • Other Settings: Includes options to clear transactions from the terminal and options to edit Header and Trailer text on receipts. • About BroadPOS: Displays the software version. Also where terminal logs can be uploaded for PAX to research. |
| Reports | |
| History | Operator password required View transaction history searching by transaction number, the terminal operator, a card type or the last four digits of the card. |
| Re-Print | Print receipts or print a transaction detail report. |
| Operator | Operator password required View, add or remove a terminal operator (clerk or server user). An Operator password can be used to protect sensitive transactions or tasks. |
| Batch | Operator password required If your business is not set up to automatically batch out, you will need to manually close a batch at the end of your business day to clear the terminal memory. |
| Tip Menu | If your business accepts tips that are not completed during the transaction but are added to the receipt by the customer, you can adjust the tipped transaction. |
| Store & Forward | Store and Forward (SAF) is a process that allows you to accept payments in an offline mode. This application provides an option for you to process transactions when your device does not have a stable connection. Since the device will operate in an offline mode, this also means that you are exposed to the risk of not knowing if the transaction will be successful at the time of the transaction. Using this feature, you can display, send and resend failed transactions that were performed in offline mode. WARNING! It is recommended that you retain all receipts and obtain contact information for the customer in case a transaction does not go through. You will not know if the transaction is approved or declined at time of the transaction when using this application. In addition, if your device becomes damaged you could lose the sales that were stored in your device. Merchant Services would not have a recourse to fund these lost sales. |
| Ping | Operator password required Test your terminal connection to a server or router if you suspect that your internet connection is unstable. |