Essentials Suite App Device Registration

Solution: Essentials | Retail

After receiving your terminals, you will need to register them to connect with Back Office. 

To register a device

1. Power on the device.
2. Open the app from the home screen of the device.
3. Confirm the Region/Country and local time. Tap Next.
4. Sign in using your Back Office Account Manager credentials. Tap Login.
   
   
5. If you have more than one store, confirm the store. Otherwise, your store name will display. Tap Next.
6. Select the station to register. 
   The device registration process begins and a data synchronization occurs.
   
   
7. Once data sync complete, enter your PIN and then tap Login. If you are a first time user, your PIN is located in your Welcome email.
   
   
8. A welcome page displays with different options to explore. Tap on Let's Start Selling.
   
   
9. When prompted, enter a cash amount to start your day, if applicable. Tap Confirm. 
10. Tap on the menu on the top left of the screen to open the slide-out menu.
    
    
11. Tap My Hardware.
12. Check the status of Payment Terminal. If it is connected, exit My Hardware. Your terminal is registered successfully. If it is Not Connected, tap on setting gear icon
13. Tap Payment Terminal.
    
14. Tap the device name to connect. 
    
    
15. When the green checkmark appears for the device indicating the device is connected, tap Close. The My Hardware Payment Terminal should now show connected.