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Back Office Shifts Report

January 10, 2024

Description

View summary detail for shifts opened at the POS in the Back Office

What's in this article?

The Shifts report provides a summary view of shifts opened and closed at the POS by device. 

To run the Shifts report

  1. In the Back Office, select the Results tab.
  2. In the left navigation, select Shifts.
  3. Select a date option or choose a date range.
  4. Select the Filter by dropdown and select if you would like to filter the report by All devices (default) or a specific device. 
  5. Click the refresh icon to generate the report.

    File filter and export options for a Shifts report

The report shows:

Shifts report fields and their descriptions
FieldDescription
Shift #The shift number.
OpenedDate and time the shift opened. You can click this link to view the Shift Summary report for the shift.
ClosedDate and time the shift closed. Only applies to a closed shift.
DrawerThe name of the cash drawer.
Over/ShortAmount that the drawer count was over or short, if applicable. This only applies to a closed shift.
CashThe cash deposit associated with the shift.
CheckThe check deposit associated with the shift.
TotalThe total deposit associated with the shift. Tips after shift close will be shown if any tips were adjusted after the shift closed. 
Cash Reconciliation DetailIf a Cash Reconciliation Detail report is available, a View Detail link appears.


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