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Merchant Services Account

  1. Fraud Management
  2. Online Banking
  3. PCI Compliance
  4. Payments Reference
  5. Transaction Management
  6. Value Added Services
  7. Virtual Terminal

  1. Bank of America Gateway Security Keys

    How to generate security keys for your integration in the Demonstration & Certification Environment (DCE) or using your online banking Merchant Services account

  2. Bank of America Gateway Shared Secret Key Generation

    How to generate a Shared Secret security key for use in the Demonstration & Certification Environment (DCE) or a live payment processing environment

  3. Merchant Services Account Dispute Management

    Understanding disputes (chargebacks) and how to view disputes and take action on them in Dispute Management

  4. Merchant Services Account One-Time Payments

    How to use a saved customer token to make an on-demand transaction in Merchant Services online banking

  5. Merchant Services Account Reports

    How to access the Payments Batch online report or create downloadable custom reports through your Merchant Services account in online banking

  6. Merchant Services Account Statements

    How to access and understand your Merchant Services statement

  7. Merchant Services Account Token Management

    How tokens work, how to create them and how to create and manage subscriptions

  8. Merchant Services Account Transaction Reporting

    Overview of the pending and funded deposits reports available for your Merchant Services account in Business Advantage 360 online banking

  9. Merchant Services Sales Reports

    How to view sales activity, fees, disputes, and adjustments for your Merchant Services account in online banking