Skip to main content

MicroSale Troubleshooting and Contact Information (Beta)

November 15, 2024

Description

How to find answers to common questions and locate support contact information

What's in this article?

Frequently asked questions

Getting started

How do I set up my Bank of America payment terminal?

See the MicroSale Activation and Configuration steps to set up the Portable A920, Portable A60 or Countertop A80.

Who can help me with MicroSale features, settings, or configuration?

MicroSale provides assistance for any questions or issues related to MicroSale features, settings, or configuration. See Contact information below.


Disable Bank of America payments

How do I disable Bank of America payments?

Contact MicroSale for assistance on disabling Bank of America payments. See Contact information below.

Contact information

If you are unable to locate the support information you need, use the contact information below for further assistance.

Table of contact information for Bank of America Merchant Services and Rapid RMS
Support typeContact information
Merchant Services account and Bank of America payment terminal support833.344.2324
MicroSale software support
  • Phone: 813.681.1875 for clients with direct support subscriptions/contracts; otherwise, contact your MicroSale dealer
  • Email: support@microsale.net



Did you find this article helpful?