Skip to main content

Point of Sale App Cash Pay In and Pay Out

November 1, 2024

Description

How to add or remove money from your cash drawer

What's in this article?

Use pay in and pay out transactions to manage the cash in your cash drawer during a shift. You may need to add cash to a drawer if it is running low on change or take cash out of the drawer if you have made a lot of cash sales. Because all pay in/pay out transactions are recorded as tickets, the system maintains a complete audit trail for them. Pay in/pay out transactions can be viewed in the Back Office on the Cash Reconciliation Details report attached to the Shifts report. The Shifts report and Store Summary report will also show a summary of the payout totals. 

Pay in

You can complete a pay in transaction to add money to a cash drawer, as needed. For example, you can use a pay in transaction to replenish a drawer that is running low on change. Because all pay in transactions are recorded as tickets, the system maintains a complete audit trail for them.

IMPORTANT!
You cannot enter a pay in transaction if a sale is in progress.

To pay in cash to the drawer
  1. Log into the Point of Sale app on your device.
  2. Ensure you have no items in a ticket.
  3. From the Point of Sale app slide-out menu ☰,  tap Pay In/Out.
  4. Tap Pay In.
  5. Enter the amount of money you are adding to the drawer.
  6. (Optional) Enter a comment for the pay in transaction, such as the source of the money you are adding to the drawer.
  7. Tap Done to display the Receipt screen.
  8. Select a receipt option: Print Receipt or No Receipt. The cash drawer will open.

Pay out

You can complete a pay out transaction to remove money from a cash drawer, as needed. For example, you can use a pay out transaction to move excess cash from a drawer to a safe or to pay for miscellaneous expenses. Because all pay out transactions are recorded as tickets, the system maintains a complete audit trail for them. 

Pay out reason codes include bottle deposit, buy inventory, lottery, other payout, safe drop, tip out, and vendor payment. 

IMPORTANT!
You cannot enter a pay out transaction if a sale is in progress.

To enter a pay out transaction to remove money from your drawer
  1. Log into the Point of Sale app on your device.
  2. Ensure you have no items in a ticket.
  3. From the Point of Sale app slide-out menu ☰,  tap Pay In/Out.
  4. Tap Pay Out.
  5. Enter the amount of cash you are removing from the drawer.

    Pay in and pay out popup for entering an amount and reason
  6. Select Tap to Select Reason Code and choose a reason for the pay out. Pay out reason codes include bottle deposit, buy inventory, lottery, other payout, safe drop, tip out, and vendor payment. 
  7. (Optional) Enter a comment for the pay out transaction. 
  8. Tap Done to display the Receipt screen.
  9. Select a receipt option: Print Receipt or No Receipt. The cash drawer will open.

    The receipt popup for a pay in transaction

Safe Drop pay out

The Safe Drop pay out code can be used to track money that's been taken out of the POS and put into a safe and should still be included in a bank deposit. Safe Drops are reported separately from POS Cash Deposits on the Store Summary page so that managers can more accurately track the store’s money. 

NOTE:
Although the Safe Drop pay out code is available for all Bank of America POS solutions, only the Restaurant Solution shows reporting for Safe Drop pay outs in the Store Summary report.

Example of how a Safe Drop works:

A cashier completes a $349.00 cash sale. The Manager does a $10.00 miscellaneous pay out (Pay Out Other) to get some supplies for the store. The Manager completes a $100.00 Safe Drop (with the Exclude from Store Summary Cash Deposit flag enabled). Shift ends.

If the financial shift started with $0.00 in cash:

  • After transaction 1, the financial shift has $349.00 in cash.
  • After the first pay out, the financial shift has $339.00 in cash.
  • After the safe drop, the financial shift has $239.00 in cash.
  • Once the shift ended, the cash drawer has $239.00 in cash, which is placed into the safe.
  • At the end of the day, the manager takes the $100 safe drop from the shift and the $239 from the shift to the bank. He has $339.


Did you find this article helpful?