Skip to main content

Point of Sale Solution Back Office Role PIN Reset

August 14, 2025

Description

How to reset an employee quick access code (PIN) in the Point of Sale Solution Back Office

What's in this article?

Software Plan: Basics | Starter | Growth | Pro

Staff that use the Point of Sale app at the register will need an employee quick access code (PIN) to login. If a staff member forgets their code, you can reset it in the Back Office in Basic Settings.

To reset an employee quick access code 

  1. In the Point of Sale Solution Back Office, select Basic Settings > Employees
  2. Navigate to the staff member that needs the employee quick access code reset and click the Edit staff roles icon.

    Manage Employees screen - Edit Staff Roles icon
  3. On the Permissions tab, update the employee quick access code. The code may be up to 6 digits.

    Manage Roles - Permissions tab.

    NOTE: The employee must have Register permissions turned on to require an employee quick access code.

  4. Click Save.


Did you find this article helpful?