Point of Sale App Training Mode
Description
What's in this article?
Before you begin processing actual transactions, you can use the Point of Sale app in Training Mode, which provides a safe environment for you to explore the Point of Sale app's capabilities. Training Mode allows you to learn about the Point of Sale app using your store's items and customer records, as if it were a normal business day, without affecting your "live" data.
Training Mode allows you to learn about all of the Point of Sale app's features with the following limitations:
- All sales entered are discarded immediately upon completion.
- Items and customers you add will be discarded when you quit Training Mode.
- Printed receipts will indicate that they were created in Training Mode.
- Receipts cannot be sent via email.
- All credit card authorizations are simulated, and you cannot adjust tips.
- You cannot manually enter a credit card.
- You cannot add items and/or categories.
While you are using the Point of Sale app in training mode, the Training Mode indicator appears at the top of the Point of Sale app and in the background of a ticket. To view the training mode, the user role must be assigned the Training Mode feature. If you are using Restaurant Solution, enable Enter/Exit Training mode in Back Office user roles first–it is compatible with Point of Sale app version 6.13 or higher.
WARNING!
Do NOT complete a pay in or pay out transaction or close a shift while you are using Training Mode. Performing any of these activities in Training Mode will create real transactions in your "live" store data.
To enter Training Mode on Point of Sale app
- From the Point of Sale app slide-out menu ☰, tap Enter Training Mode.
- Tap OK. Train using the Point of Sale app.
- To exit training mode, in the Point of Sale app slide-out menu, tap Exit Training Mode.