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Back Office Break Configuration in Restaurant Solution

March 13, 2024

Description

How to configure breaks for your employees in the Back Office of Restaurant Solution

What's in this article?

You can configure breaks for your employees in Back Office, including a minimum time to work before taking a break, what the minimum break time is, and whether the break is paid or unpaid.  After creating a break configuration,  you can assign the break to a specific employee or to a user role. To implement on POS, user must have breaks assigned under user role.  Refer to User Roles for Restaurant Solution for more information. 

To configure employee breaks

  1. In Back Office , select the Employees tab.
  2. Select the Breaks subtab.
  3. Click Add a Break Configuration.

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  4. Enter a unique Break name for easy identification. 
  5. Select a Type of break from the dropdown list: unpaid or paid.
  6. Choose the Minimum Duration (in seconds) for which the employee is allowed to take a break. 
    NOTE: When an employee attempts to end a break before the configured minimum time, an error message appears on the Point of Sale app preventing the employee from ending the break. A supervisor must approve the early return to continue.
  7. Choose the Threshold time limit (in seconds). The defines the minimum time the employee must work before taking a break.
  8. Select a Maximum Quantity of this type of break from the dropdown list. This is the number of times that an employee is allowed to take a break in a shift.
  9. (Optional) Click Assign Employees to select employees  to assign to this break.
  10. (Optional) In User Roles, select the checkbox next to each User Role type assigned to this break. 
  11. Click Save Changes.



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