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Essentials Suite App Employee PIN Entry Requirement

March 10, 2025

Description

How to prompt employees to enter a PIN to start a new ticket on the POS

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Solution: Essentials Light | Essentials | Retail

 

Require PIN Entry is an optional feature that you can enable if you have multiple employees sharing a point of sale and you want to ensure that all activity is tracked by distinct user. PIN entry is not enabled by default.

When enabled, each time the system displays the Ticket screen, the employee will be required to enter their 4-digit PIN to start a new ticket or to access any of the functions. Each time the employee is returned to a new Ticket screen, they will be prompted to enter their PIN.

To enable a required PIN Entry

  1. From the slide-out menu ☰,  tap Settings.
  2. Tap Require PIN Entry to enable. When this feature is on, the POS user will be required to enter their PIN for every transaction.

    Settings screen showing the Require PIN Entry option selected
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