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Merchant Help
Essentials Solution
Back Office
Employees
Employees
Labor Tracking
Back Office and Point of Sale App Feature Access by User Role
Understanding features and user roles in the Back Office
Back Office Employee Management and PIN Reset
How to add and remove employees in the Back Office, and reset an employee PIN
Back Office End of Day Reporting
How to set up end of day reporting emails
Back Office Login and Password Setup
How to set or reset a Back Office password
Employee Management Basics in Essentials Solution
Watch a video on managing employees, assigning user roles, resetting the Back Office password, and editing a timeclock entry
Point of Sale App Employee PIN Entry Requirement
How to prompt employees to enter a PIN to start a new ticket on the POS
User Roles for Essentials and Retail Solution
How to manage access to features in the Point of Sale app and the Back Office by user role