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Essentials Suite App Gift Receipts

March 12, 2025

Description

How to enable gift receipts and print gift receipts in the Essentials, Essentials Light or Retail App

What's in this article?

Solution: Essentials Light | Essentials | Retail

 

You can print a gift receipt when closing a ticket and select what items will appear on the gift receipt. A gift receipt will exclude item pricing, item total, and payment information. If a customer makes a return using a gift receipt, the Essentials Suite app will recall the original ticket with all the items it had and use it to do the return. You can also print gift receipts when recalling a held/completed ticket.

To enable the Gift Receipt feature
  1. From the slide-out menu ☰,  tap Settings.
  2. Turn on the Gift Receipt Option.
To print a gift receipt

After closing a ticket:

  1. In the Essentials Suite app, close the ticket. 
  2. In the Receipt Options, tap Gift Receipt
  3. Select items that you would like to add to the gift receipt.

    NOTE: This feature is only to filter the items to be included when printing the gift receipt. Once printed, the system does not remember what items were selected.

  4. Tap Done.
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