Skip to main content

Mobile Card Reader D135 Charging Base

August 22, 2024

Description

How to set up and troubleshoot the optional Mobile Card Reader D135 Charging Base (Model B135)

What's in this article?

Charging your Mobile Card Reader D135 on the charging base

  1. Plug in USB-C end of the charging cable into the back of the charging base.

    charging cable and charging base
  2. Plug USB-A end of the charging cable into the AC Adapter, then plug in the AC adapter. 

    NOTE : You can also plug the USB-A end of the cable into USB power source, such as a laptop, instead of using the AC adapter.

  3. Remove top cap from charging base, if needed.

    top cap removal from charging base
  4. Insert the Mobile Card Reader D135 into the charging base with the connection facing downwards, pushing it securely onto the connector. If connections are all secure, the Mobile Card Reader D135 lights should come on. 

    mobile card reader inserted into charging base without top cap installed
  5. (Optional) Replace the top cap back over the Mobile Card Reader D135 and press firmly down to ensure the connection. The magnetic stripe reader will still be visible.

    side profile of charging base with cap installed

IMPORTANT!
Remove the cap from the charging base before removing the Mobile Card Reader D135.

Power on the Mobile Card Reader D135 on the charging base

You can power on the Mobile Card Reader D135 while it is on the charging base by pressing the side power button on the base. You can take a payment with the Mobile Card Reader D135 while it is on the charging base, including using the EMV card reader. For EMV, insert the card through the cap, if it is installed, and into the Mobile Card Reader D135; for other card payment methods, proceed as normal by swiping the magnetic stripe or holding the card near the front of the Mobile Card Reader D135.

NOTE: 
If using the cap, ensure that the cap is lined up with the slot on the Mobile Card Reader D135 or the EMV slot will not allow the card insertion.

profile of proper installation of card reader in charging cradle with cap installed

Troubleshoot charging

If the Mobile Card Reader D135 is not charging when connected to the charging base, check the following: 

  • Is the Mobile Card Reader seated firmly onto the charger? 
  • Are the charging base power supply connectors plugged securely into the back of the charging base?
  • Is the charging power supply AC adapter plugged into a wall socket? If so, is the wall socket working properly?  
  • Are the cables frayed or cut? If so, please replace charging power supply, which can be purchased at most retail outlets.
  • Does the Mobile Card Reader have any lights on when placed on the charging base? If there are no lights on the Mobile Card Reader to indicate charging on the base, call us for further assistance.
Did you find this article helpful?