Online Ordering Product Availability

March 11, 2024

Description

How to set up your order fulfillment method time blocks and product availability times in Online Ordering

What's in this article?

WARNING!
If you make changes to your order fulfillment method time blocks after you have configured your product availability times, your product availability times will reset to the default setting (always available). Update the product availability again if you update a time block.

You can create time block settings to control when an order fulfillment mode is available to your customers. You can also split daily hours to change your open hours for menu or to provide diverse menus for different time slots throughout the day.

If your business is only open for breakfast and dinner, but closed for lunch, you can set up different order hours to meet your business needs.
You can also feature diverse menus and products at different times of the day. Example: Your breakfast menu can be different than your lunch menu, and your lunch menu can be different that your dinner menu.
You can assign an order fulfillment method to an item. Example: If you have a product available to pickup and curbside customers only, you can disable the item for dine in customers.

Once your order fulfillment method time blocks have been configured and saved, you can set up your product availability times.

To set the availability time for an item

In the Back Office, select Inventory > Categories & Items.
Select the item.
In the Online Ordering section, select the Product Availability Times dropdown list. You will see all the pre-configured order types listed across the top and the available time blocks for each day listed in green.
NOTE: By default, the product is always available when the store is open for all pre-configured order modes.
If you do not want the item to be displayed on your website, clear items for each pre-configured order type.
- Available item time slots will be green.
- Unavailable item time slots will turn red.
  NOTE: If you would like to turn an item completely off for a specific order method, you can deselect (make red) all times for that specific order fulfillment method.
Click Save.