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Online Ordering Discounts

October 27, 2025

Description

How to create a discount for your Online Ordering website

What's in this article?

Solution: Essentials | Retail | Restaurant

 

Discounts are a great way to provide an incentive to customers to visit your online store and purchase more items. You can configure percentage, or dollar off discounts for any day of the week. 

To Configure a discount code

  1. In the Back Office, select the Inventory tab > Pricing subtab.
  2. Select Discounts from the dropdown.

    Pricing dropdown menu for promotions and discounts.
  3. Click Add a Discount.

    Add a Discount function
  4. Enter the Discount Name.
  5. Enter the Description of the discount.
  6. Set the Discount Type as Prompted Amount.

    NOTE: Discount type must always be Prompted Amount to apply as an Online Ordering discount.

  7. (Optional) Set other fields as they apply to the discount you are offering. 
  8. Set Applies To as Ticket.
  9. Set the Min Qualifying Amount.

    Discount details with required fields highlighted.
  10. Click Save. The discount will appear in your list of discounts.

    List of sample discounts
    An External ID for the discount is generated and is viewable when clicking on the discount to view its details.

    External ID field with sample ID
  11. Select the Online Order tab > Discounts.
  12. Click Refresh. The discount will appear in your list of online discounts.

    Sample discount appearing in list after refreshing screen.
  13. Enter the Discount Amount.

    Discount amount field
  14. Click Save





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