Payments App V1.01.05 Pre-Authorization

A credit card pre-authorization puts a temporary "hold" on the funds for the estimated amount of a transaction. The duration of the hold will depend on your Merchant Category Code (MCC), but in general the hold will last five days. Once a credit card has been pre-authorized the cardholder cannot spend this money elsewhere; however, the charge will not appear on the cardholder statement. If the cardholder calls their card issuing bank the card issuer will confirm that a pre-authorization is holding funds on the cardholders account. If the pre-authorization expires, the hold is released from the card. 

Pre-authorizations will not settle until a post-authorization is performed. 

To pre-authorize a transaction

1. Open the Payments app.
2. Tap Auth.
3. If prompted, enter the password.
4. Enter the sale amount to pre-authorize.
5. Tap Confirm.
6. Swipe, insert, or tap the card.
7. To manually enter the card you will be prompted to enter additional details

   Card Not Present

   1. Enter the card billing address and/or ZIP code. 
   2. Tap Confirm.

      NOTE: Non-US cards cannot bypass the ZIP code request. A numeric ZIP code must be entered. 

   3. Enter the card verification code (CVV) from the back of the card. 

   WARNING! 
   Bypassing Address/Card Verification Fields Not Recommended
   Leaving the address, ZIP or card verification code blank will bypass the field but doing so will increase the risk of chargeback. If you bypass the card verification code, you will need to select a reason for the bypass, the tap OK.

   Card Present

   1. Enter the card billing ZIP code.
   2. Tap Confirm.

      NOTE: Non-US cards cannot bypass the ZIP code request. A numeric ZIP code must be entered. 

8. (If enabled) Enter the Invoice Number and tap Confirm. 
9. (If enabled) Enter the Server ID and tap Confirm. 
10. (If debit) Instruct the customer to enter the PIN number and tap Confirm. 
11. (Purchase card only) Enter a Purchase Order number for the sale and press Enter.
12. (Purchase card only) Enter the Tax Amount for the sale and press Enter. 
13. (Purchase card only) Choose a Tax Status amount and press Enter.
14. If enabled, a receipt will print. If a second receipt is needed, tear off the receipt and then tap OK to print another. Otherwise tap Cancel.