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Essentials Suite App Payment Terminal Connection

March 12, 2025

Description

How to connect the payment terminal to the Back Office in the Essentials, Essentials Light or Retail App

What's in this article?

Solution: Essentials Light | Essentials | Retail

 

The payment terminal may become disconnected or not fully connect during setup. If needed, connect the payment terminal to the Back Office.

To connect the payment terminal

  1. From the slide-out menu ☰,  scroll down and select My Hardware.

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  2. If the payment terminal is not connected, tap the Wheel icon.

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  3. Tap to select the payment terminal from the list.

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  4. When the terminal selection and pairing completes, tap Close.

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