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Point of Sale Solution Back Office Calendar Reports

May 1, 2026

Description

How to run reports for scheduled and completed orders in the Point of Sale Back Office

What's in this article?

Software PlanPro
 

Scheduled orders are orders that include items enabled for pickup or delivery, based on the Online Settings configured for your eCommerce or Ordering site.

There are two calendar reports for tracking scheduled orders: 

  • Scheduled Report displays scheduled orders that have not yet been completed.
  • Completed Report displays scheduled orders that have been completed.

Both reports display scheduled orders within a selected date range. You can choose from preset ranges (such as Today, Last 7 Days, or Last 30 Days) or define a custom date range. After running a report, you can download it for your records to help analyze scheduled order activity and trends.

Scheduled 

The Scheduled report lists scheduled orders that have not been completed.

To run and download the Scheduled report

  1. In the Point of Sale Solution Back Office, select Location Reports > Calendar Scheduled.

    Scheduled orders report menu option

    Order detailsDescription
    Scheduled Order Details and Descriptions
    ItemName of the item you are selling
    ModifiersItem specifications or customization 
    NotesOptional internal notes
    Total quantityNumber of items in the order
    Total amount ($)Total dollar amount of the order
    Total discount ($)Discount applied to the order
    Total tax ($)Sales tax applied to the order
  2. Choose the desired date range:
    • Preset: Click the Select date range field and select from the preset ranges listed in the dropdown list.
    • Custom: Click the Select date range field and select Custom Range. From the populated calendars, select a start and end date and time. Click Apply.
  3. Click Run report.
  4. Click Download.

Completed report

The Completed Report lists scheduled orders that have been completed.

To run and download the Completed report


  1. In the Point of Sale Solution Back Office, select Location Reports > Calendar Completed.

    Completed orders report window
    Order detailsDescription
    Completed Scheduled Order Details and Descriptions
    ScheduledDate the event was scheduled for
    Customer nameCustomer name
    EmployeeEmployee name
    TypeSpecifications for the item
    Order #Optional internal field
    Completed onDate the event was completed on
    Total amount ($)Dollar amount of the order
    Discount ($)Discount applied to the order
    Tax ($)Sales tax applied to the order
    PaymentsPayments applied to the order
    Paid amount ($)Amount paid for the order
  2. Choose the desired date range:
    • Preset: Click the Select date range field and select from the preset ranges listed in the dropdown list.
    • Custom: Click the Select date range field and select Custom Range. From the populated calendars, select a start and end date and time. Click Apply.
  3. Click Run report.
  4. Click Download.


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