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Point of Sale Solution Back Office Calendar Reports

August 10, 2025

Description

How to run reports for scheduled orders in the Point of Sale Back Office

What's in this article?

Software PlanPro
 

Two available reports for scheduled orders are the Scheduled Report and the Completed Report. The Scheduled Report is for scheduled orders that have not been completed. The Completed Report is for scheduled orders that have been completed. 

Scheduled orders are orders with items that are enabled for pick up or delivery based on the Online Settings for your eCommerce or Ordering site

These reports display scheduled orders within a selected date range. Custom date ranges can be set or preset ranges are available for selection (today, last 7 days, last 30 days, etc.). After running your report, you can download it for your records. This helps your business better understand scheduled order activity and patterns.

Scheduled Report

Scheduled orders that have not been completed populate with the below details in this report.

Order DetailsDescription
Scheduled Order Details and Descriptions
ItemName of the item you are selling
ModifiersSpecifications for the item
NotesOptional internal field
Total quantityNumber of the item
Total amount ($)Dollar amount of the order
Total discount ($)Discount applied to the order
Total tax ($)Sales tax applied to the order

To run and download the Scheduled Report

  1. In the Point of Sale Solution Back Office, select Location Reports > Calendar Scheduled.

    Scheduled orders report menu option

  2. Choose desired report range:
    • Preset date range: Click the Select date range field and select from the preset ranges listed in the dropdown.
    • Custom date range: Click the Select date range field and select Custom Range. From the populated calendars, select a start and end date and time. Click Apply.
  3. Click Run report.
  4. Click Download.

Completed Report

Scheduled orders that have been completed populate with the below details in this report.

Order DetailsDescription
Completed Scheduled Order Details and Descriptions
ScheduledDate the event was scheduled for
Customer nameCustomer name
EmployeeEmployee name
TypeSpecifications for the item
Order #Optional internal field
Completed onDate the event was completed on
Total amount ($)Dollar amount of the order
Discount ($)Discount applied to the order
Tax ($)Sales tax applied to the order
PaymentsPayments applied to the order
Paid amount ($)Amount paid for the order

To run and download the Completed Report


  1. In the Point of Sale Solution Back Office, select Location Reports > Calendar Completed.

    Completed orders report window
  2. Choose desired report range:
    • Preset date range: Click the Select date range field and select from the preset ranges listed in the dropdown.
    • Custom date range: Click the Select date range field and select Custom Range. From the populated calendars, select a start and end date and time. Click Apply.
  3. Click Run report.
  4. Click Download.


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