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Point of Sale Solution Back Office Calendar Reports

October 24, 2025

Description

How to run reports for scheduled and completed orders in the Point of Sale Back Office

What's in this article?

Software PlanPro
 

Two available reports for scheduled orders are the Scheduled Report and the Completed Report. The Scheduled Report is for scheduled orders that have not been completed. The Completed Report is for scheduled orders that have been completed. 

Scheduled orders are orders with items that are enabled for pick up or delivery based on the Online Settings for your eCommerce or Ordering site

These reports display scheduled orders within a selected date range. Custom date ranges can be set or preset ranges are available for selection (today, last 7 days, last 30 days, etc.). After running your report, you can download it for your records. This helps your business better understand scheduled order activity and patterns.

Scheduled 

Scheduled orders that have not been completed populate with the below details in this report.

To run and download the Scheduled report

  1. In the Point of Sale Solution Back Office, select Location Reports > Calendar Scheduled.

    Scheduled orders report menu option

    Order detailsDescription
    Scheduled Order Details and Descriptions
    ItemName of the item you are selling
    ModifiersSpecifications for the item
    NotesOptional internal field
    Total quantityNumber of the item
    Total amount ($)Dollar amount of the order
    Total discount ($)Discount applied to the order
    Total tax ($)Sales tax applied to the order
  2. Choose the desired report range:
    • Preset date range: Click the Select date range field and select from the preset ranges listed in the dropdown list.
    • Custom date range: Click the Select date range field and select Custom Range. From the populated calendars, select a start and end date and time. Click Apply.
  3. Click Run report.
  4. Click Download.

Completed report

Scheduled orders that have been completed populate with the below details in this report.

To run and download the Completed report


  1. In the Point of Sale Solution Back Office, select Location Reports > Calendar Completed.

    Completed orders report window
    Order detailsDescription
    Completed Scheduled Order Details and Descriptions
    ScheduledDate the event was scheduled for
    Customer nameCustomer name
    EmployeeEmployee name
    TypeSpecifications for the item
    Order #Optional internal field
    Completed onDate the event was completed on
    Total amount ($)Dollar amount of the order
    Discount ($)Discount applied to the order
    Tax ($)Sales tax applied to the order
    PaymentsPayments applied to the order
    Paid amount ($)Amount paid for the order
  2. Choose the desired report range:
    • Preset date range: Click the Select date range field and select from the preset ranges listed in the dropdown list.
    • Custom date range: Click the Select date range field and select Custom Range. From the populated calendars, select a start and end date and time. Click Apply.
  3. Click Run report.
  4. Click Download.


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