Skip to main content

Portable A60 Terminal FAQ

July 17, 2024

Description

Frequently asked questions about the Portable A60 terminal

What's in this article?

Below are frequently asked questions regarding the Portal A60 terminal

Where is equipment shipped from?

Our equipment deployment partner has facilities in Louisville, KY and Sacramento, CA. As a best practice, equipment is shipped from the facility closest to the shipping destination to reduce travel time, however, some exceptions will occur

What card acceptance methods does the A60 terminal support?

The Portable A60 terminal supports the following card acceptance methods:

  • Magnetic Stripe: Slide the card through the card reader slot from left to right or from right to left with the magnetic strip oriented towards the body of the device. Make sure that the card is fully inserted into the card reader while swiping the card.
  • IC/Smart Card Reader (EMV Chip Reader): Insert the card fully into the reader with the metallic contacts facing up and towards the device. Make sure that the card is fully inserted into the card reader while scanning the card.
  • Contactless Card Reader: The contactless card reader reads cards and devices placed roughly within an inch (2.5 mm). For best results, place as close to the reader as possible and center the card over the indicated area at the top of the terminal.
Does the A60 have a compatible docking station and printer?
Can the Portable A60 terminal be charged on the base?

Yes, place the A60 terminal on the base. The device will identify the base automatically and switch to be charged through the base.

Did you find this article helpful?