Skip to main content

Restaurant App Receipt Recall/Reprint

June 19, 2025

Description

How to recall and reprint a completed ticket in the Restaurant App

What's in this article?

Solution: Restaurant

 

The Recall/Reprint button allows a user to access open and competed tickets on the POS terminal. Open tickets can be brought up to edit, add items, or void. Completed tickets can be accessed at any time to review and reprint receipts.

NOTE: You can also modify a closed guest check but only during the day for which it occurred and while the shift of the employee (financially responsible for the guest check) is still active.

To recall or reprint a receipt

  1. In the Restaurant app, tap Point of Sale.
     Image of the restaurant app home screen with the point of sale option highlighted.
  2. From the slide-out menu ☰,  tap Recall/Reprint.
     Recall reprint highlighted from the menu options.
  3. In Completed Tickets, tap the desired ticket.
     Display of the completed tickets.
  4. Tap Reprint.
     Ticket details expanded with the reprint option highlighted.
  5. Tap the desired reprint option.

    Receipt opened with action options which include email receipt, print receipt or reprint signature.
Did you find this article helpful?