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Spreedly Troubleshooting and Contact Information (Beta)

May 19, 2026

Description

How to find answers to common questions and locate support contact information

What's in this article?

Frequently asked questions

Getting started

I have a question about Spreedly features or settings. Who can help me?

See the Contact information below for Spreedly software support details. When engaging with Spreedly Support, be sure to specify that you are using the CyberSource Extension (Visa Acceptance Solutions) to process payments.

How do I enable Bank of America payments?

See the Spreedly Activation and Configuration steps to Configure Payment Settings. 

Can I run test transactions?

Yes. See the Spreedly Activation and Configuration steps for testing options.  

Payment features and transaction management

How do I install digital payments such as Apple Pay, Google Pay, or Visa Checkout?

CyberSource does not currently support digital payments such as Apple Pay, Google Pay, or Visa Checkout for Spreedly. 


Disable the Bank of America Gateway
How do I disable the Bank of America Gateway?

Spreedly does not utilize the Bank of America Gateway. If you need to disconnect payments through Bank of America, please use the Contact information below to contact Spreedly for assistance.

Contact information

If you are unable to locate the support information you need, use the contact information below for further assistance.

IMPORTANT!
When engaging with Spreedly Support, be sure to specify that you are using the CyberSource Extension (Visa Acceptance Solutions) to process payments.

Table of contact information for Bank of America Merchant Services and Spreedly
Support typeContact information
Merchant Services account and Bank of America payments support833.344.2324
Spreedly software supportPhone: 888.727.7750 
Email: support@spreedly.com
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