Essentials Suite App Payments

You can accept a credit card payment on a device using a tap, dip or swipe to capture the card information. 

1. In the app, tap the Pay button on a transaction.
2. Tap Credit Card.
3. If tips are enabled, the customer is prompted to add a tip.
4. When prompted, the customer inserts, swipes, or taps the credit card.
5. If required, the customer authorizes the transaction by providing a signature digitally on the screen.
6. The customer is prompted to make a receipt selection.

If the Accept Manual Card Entry setting has been enabled in the Back Office, then follow these steps to manually enter a credit card payment.

1. In the app, tap Checkout to display the Payment types panel. 
2. Tap the Manual Credit Card button.
3. Enter the amount the customer is tendering.
4. Tap the Done button. The customer is then prompted to complete the transaction on the payment terminal.

1. In the app, tap the Pay button on a transaction.
2. Tap Cash to display the Cash Amount window.
3. Enter the amount of cash the customer is tendering using one of the following methods:
   • Use the numeric keypad to enter the Amount manually.
   • Tap Split check to split the check among multiple payers.
   • Use the numeric keypad to tap the dollar amount buttons to add the corresponding value to the Amount (i.e., $1, $5, $10, or $20).
   • Tap Exact Change to set the Amount value to the Amount due value.
   • Tap Next Dollar to set the Amount value to the Amount due value, rounded to the next whole dollar.
4. Tap the Done button to add the payment. If the ticket is fully paid, the Receipt screen appears, allowing you to send a receipt to the customer via email, or print a receipt, or open the cash drawer without printing a receipt. This screen also shows any change due to the customer.

1. In the app, tap the Pay button on a transaction.
2. Tap Check.
   
3. Enter the amount on the check that the customer is tendering using one of the following methods:
   • Use the keypad to enter the Amount manually.
   • Tap Split check to split the payment due among multiple payers. 
   • Tap a dollar amount button to add the corresponding value to the amount (i.e., $1, $5, $10, or $20).
   • Tap Exact Change to set the Amount value to the Amount due value.
   • Tap Next Dollar to set the Amount value to the Amount due value, rounded to the next whole dollar.
     
4. Tap Done to add the payment. If the ticket is fully paid, the Receipt screen appears, allowing you to send a receipt to the customer via email, or print a receipt, or open the cash drawer without printing a receipt. This screen also shows any change due to the customer.

Customers may request to pay for their ticket using two different payment methods such as multiple credit cards, a gift card, and cash, etc. For example, the ticket is $20 and the customer wants to pay $13 on their credit card and the remainder in cash. 

NOTE: 
If you do accept multiple payment types for the transaction, accept cash last to see the change due.

Splitting a payment allows you to equally divide a ticket by a specified number of people. It will not break up the items on the ticket by the individual customer.

NOTE:
If any customers are paying by credit card, the signature screen will not be shown until all payments have been entered. The receipt will show all the payment transactions. If you have customers paying with credit cards and with cash, we recommend you process the credit card customers first.