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Restaurant Point of Sale App Guest Check or Item Split

May 6, 2024

Description

How to split a guest check in the Restaurant Point of Sale app by seat in Table Service mode or by item

What's in this article?

You can split a check by seats or into equal payments when using Table Service Mode. Additionally you can split an item between seats. 

All on One 

The default All on One option places all items on a single check.

Splitting a Guest Check by Seats (Table Service Only)

You can split a check by the table seat. For example, the guest in seat one wants to pay for the guest in seat two, and the guest in seat three wants to pay for the guest in seat four. 

To split a check based on seats:

  1. At the guest check, tap PAY
  2. On the Tender screen, tap By Seats. The order appears on the screen, separated by seat.
  3. Touch a seat and drag it to the seat with which you want it to combine.
    • To ungroup a combined guest check, press and hold the combined seats, and tap Ungroup Seats.
  4. Tap to return to the Tender screen. The split checks appear under By Seats, with the number of tickets for the table.
  5. Continue to close the check.
Splitting a check into equal amounts

If guests would like to pay for the entire check equally, you can split the check into equal payments.

To split a check into equal amounts

  1. With the guest check active, tap PAY. The Tender screen appears.
  2. Tap Equal Amounts and enter the number of guests splitting the payment.
  3. Tap Done to return to the Tender screen. The new tickets appear under Equal Amounts.
  4. Continue to close the check.
Splitting an Item on a Guest Check (Table Service Only)

You can split an item into multiple guest checks. For example, a table of four is sharing a bottle of wine and wishes to split the cost of the wine. You can split the item among the four people equally. If the table consists of couples, you can split the cost of the wine across the couples by grouping the seats. Splitting an item among seats is only available with tables and tabs in Table Service.

To split an item among seats at the table

  1. Assign the item to For Table.
  2. Tap Pay.
  3. Tap By Seats. The split check screen appears.
  4. (Optional) Group seats, if needed, dragging seats into seat groups.
  5. Tap to return to the Tender screen. 
  6. At the Tender screen prompt, tap By Seats to split the item equally among all guests or tap By Seat Groupings to split the item equally by seat groups.
  7. Continue to close the check.


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