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Value-Added Services Overview

July 3, 2025

Description

An overview of Token Management, Recurring Billing, and Account Updater.

What's in this article?

Token Management, Recurring Billing and Account Updater are complementary value-added services that are compatible with our hardware solutions, our Virtual Terminal solution, and our e-commerce solution, the Bank of America Gateway. Token Management is available within all Merchant Services accounts; however enrollment in Recurring Billing and Account Updater must be completed directly with your Merchant Consultant. These services incur fees. These services may be accessed and managed from within your Merchant Services account in online banking or, if integrating using the Bank of America Gateway using the Card Not Present Toolkit, managed via API. 

This article explains how token-based Value-Added Services work together and refers to other articles/user guides that are specific to each service. Advanced e-commerce merchants using our Card Not Present Integration Toolkit, and planning to utilize these services via API, can reference associated developer guides. 

  • Token Management
  • Recurring Billing
  • Account Updater
    • A customer token saves a customer’s name, shipping and billing address, contact information, and any custom fields collected by the merchant. 
    • A customer token automatically creates a billing token. A billing token securely stores a card’s attributes, like card number and expiration date. A single customer token can be associated to multiple billing tokens if desired. The functionality provided by customer tokens and billing tokens is commonly referred to as allowing merchants to keep “cards on file.”


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