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Back Office Customer Notes Report

March 10, 2025

Description

How to run the Customer Notes report in the Back Office

What's in this article?

Solution: Essentials | Retail | Restaurant

 

The Customer Notes report contains any personal or transactional-related information about your customers, such as hobbies, birthdays, or product preferences. There is also a keyword search box to help you search your customer notes by a keyword.

customer notes screen

This report shows you:

  • Customer note details, including name, email address, and phone number.
  • The date the note was created or last edited.
  • The content of the customer note.
To run the Customer Notes report
  1. In Back Office, select Results tab.
  2. Select Reports subtab.
  3. In the left navigation, select Customer Notes.
  4. Select your date range.
  5. (Optional) Enter a keyword.
  6. Click the refresh icon.


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