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Back Office Customer List Report

January 10, 2024

Description

How to view and export or print the Customer List report in the Back Office

What's in this article?

Each customer record stores the customer’s contact information, including their email address and phone number. You can also assign customers to specific categories, allowing you to group customers for tracking and reporting.

To view Customer list report

  1. In the Back Office, select Results tab.
  2. Select the Reports subtab.
  3. In the left navigation Lists group, select Customers. The Customer list will display.
  4. (Optional) To export the list, select an Export file format and then click Export or the print icon to print.

    Customer List view with option to export the list as a file

NOTE
If the customer's email address is highlighted in red, that means it is an invalid email address. The date that the system last attempted to send an email to that email address can be found in the Invalid Date column. Look at the email address to see if it's in a valid format. 

This report shows the following:

Details included in the Customer List report
Field
Description
External Customer IDThe external ID of the customer
Customer NameThe name of the customer
Customer CategoryThe category to which customer is assigned.
Address 1The address of the customer.
Address 2Address 
Address 3 .Address
CityThe city of the customer.
State/ProvinceThe state of the customer
Postal CodePostal code
PhoneCustomer phone number
EmailCustomer email address
Marketing Opt-OutWhether the customer opted out of marketing emails
First PurchaseThe date of the customer's first purchase
Last PurchaseThe date of the customer's last purchase


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