Skip to main content
Merchant Help Center
Search submit
Merchant Help
Basic Payment Solution
Hardware and Peripheral Setup
Portable A920 Terminal
Portable A920 Terminal
A920 Load Printer Paper
How to load/change the A920 printer paper
A920 Power and Charging Issues
Troubleshooting battery or power issues for A920
A920 Screen Lock
How to lock the A920 screen (display) and require a password to open
A920 Sleep Mode/Display Timeout Settings
How to adjust the time the A920 display stays on after no activity
Cellular Service Setup
How to enable cellular service and switch to cellular service from Wi-Fi on an A920 terminal
PAX Terminal Firmware Update and Daily Reboot Feature
Overview of firmware update and new daily reboot feature
PAX Terminal Keyboard and Language Settings
How to set the keyboard options and language settings on a Pax terminal
Terminal IP Address
How to locate the IP address for your terminal
Terminal Printer Troubleshooting
How to troubleshoot terminal printing issues
Terminal Tamper on PAX Devices
What can cause a terminal tamper errors and what to do if your device shows a "tampered" or "tampering error"
Terminal Time and Date
How to manually set the time zone