A920 Cellular Service Setup
Description
What's in this article?
Cellular Service, an optional value-added service for the A920 terminal, enables payments app transactions to pass through cellular communication networks to the bank for processing. The monthly service fee for Cellular Service is assessed for each month that a terminal has activated service. When a device activates service, a charge will appear on the monthly statement for that device, regardless of when during the month the service activates. The service fee is not prorated.
Cellular Service is provided by a private 4G GPRS cellular network, which is the same network used by AT&T/T-Mobile.
Enable Cellular Service
You can switch between Wi-Fi and Cellular Service as needed on your A920 terminal.
- To manually enable Cellular Service
- Confirm Wi-Fi communication is disabled. The Wi-Fi icon will appear grayed out if not connected.
- Disable Wi-Fi
- Swipe down from the top edge of the display.
- Tap the Wi-Fi icon to disable. The icon will change from white to gray.
- Return to the home screen.
- Disable Wi-Fi
- From the terminal home screen, tap Settings. Enter the password if prompted to do so.
- Tap Data Usage.
- Tap the toggle switch to enable Cellular data.
- Return to the Settings menu and tap More.
- Select Cellular networks.
- Select Access Point Names (APN).
- Select the apriva option.
NOTE:
If Apriva option is not available, add the Apriva APN. When the terminal connects to Wi-Fi, the Wi-Fi icon at the top right of the screen will be white. - Confirm Wi-Fi communication is disabled. The Wi-Fi icon will appear grayed out if not connected.
- Confirm Wi-Fi communication is disabled. The Wi-Fi icon will appear grayed out if not connected.
Activate Cellular Service
The A920 terminal is shipped installed with the appropriate SIM card for Cellular Service. The SIM card will activate within 24 hours; although frequently activation occurs within 15 minutes. Disable the Wi-Fi communication before switching to Cellular Service. If the cellular does not activate, follow the steps below to manually activate the Cellular Service.
IMPORTANT!
DO NOT remove the back of the terminal to alter the SIM card.
- To activate Cellular Service on a new A920
- When the A920 is first activated, a SIM card information notification displays on the Home screen. Tap Set.
NOTE: If the notification does not appear, follow the instructions above to switch the A920 from Wi-Fi communication to Cellular Service.
- Tap the toggle switch to enable the SIM card.
- When the A920 is first activated, a SIM card information notification displays on the Home screen. Tap Set.