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E700 FAQ

January 24, 2024

Description

Frequently asked questions related to the E700 terminal

What's in this article?

Does the E700 support Bluetooth communication and peripherals? 

The E700 supports Android Bluetooth communications and the standard Android type Bluetooth protocol.

What is the E700 operating system?

The E700 OS is PAXBiz powered by Android. See E700 Specifications for more details.

What size is the thermal paper roll?

The thermal paper roll is 3-inches wide and has a 3-inch diameter. The paper roll length is 108.3 feet long. See E700 Printer Paper for more details.

What is the speed of the E700 printer?

The E700 print speed is 2.76 inches per second. 

When I hold down the power button, the E700 won’t power up. What should I do? 

Ensure the E700 is plugged into its power source and the power plug is firmly seated. A red power indicator light above the E700 display screen confirms that the unit is charging. If the power indicator light flashes red and green alternately, there is a charging problem.

How do I adjust the brightness on the display? 

On the E700, the display brightness can be adjusted within the Settings mode. From the terminal idle screen, select the Settings icon, scroll down to the Device section, select Display, then select Brightness level

Move the slide to the right to brighten the display or to the left to darken the display. There is also an Adaptive brightness option, which optimizes the brightness level based on available light.

What is the screen resolution for the E700 and can I change it? 

The screen resolution for the cashier-facing screen is 1920 x 1080 pixels in a landscape format. The screen resolution for the customer-facing payment screen (Q20) is 480 x 272 pixels in a landscape format. The screen resolution for both the E700 and Q20 cannot be changed.

How do I change the volume on the E700? 

To raise or lower the volume on an E700, press the volume up/down buttons located on the right side of the E700. 
As you adjust the volume up or down, the volume control bar displays at the top of the E700 display screen. 
Tap the volume control bar to open the pull-down menu to set the volume for the ringer, media, or alarm.

An image of the right side of the E700 with a red arrow pointing to the volume button location. A screenshot of the volume settings are in the bottom right of the image.









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