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Merchant Help
Merchant Services Account
Payments Reference
Payments Reference
American Express Direct
An overview of American Express Direct, how to add it to your account, and how transactions, statements and tax reporting will differ
American Express OptBlue Business Resources
How to access business resources such as signage and other tools and resource information from American Express
Electronic Benefits Transfer (EBT) Overview
Overview of EBT card acceptance
Flexible Spending (Flex Spend) Card Payments
How to accept Flexible Spending Account (FSA), Health Savings Account (HSA), and Health Reimbursement Arrangements (HRA) card payments
International Credit Card Transactions
How to run a transaction for a credit card with an international billing address
Merchant Services Credit and Debit Networks Supported
An overview of the credit and debit networks supported by Merchant Services
Product Guide
Bank of America's current terms for usage of products and services used in connection with Merchant Services provided by the bank
Settlement Funding Process
An overview of the Settlement Funding process
Surcharge and Convenience Fees
Overview of surcharge and convenience fees and rules for merchant use