Skip to main content

MobilePOS Dashboard Account Information and Configuration

March 25, 2024

Description

How to view merchant account information details, such as Merchant ID or tax-related information, and edit receipt fields

What's in this article?

Merchant Info

Merchant Information provides a read-only view of your merchant account details and business information. 

To view merchant account information

In the MobilePOS Dashboard, select Merchant > Merchant Info.

  • In the Merchant Details section, you can view merchant account details, including your merchant name, merchant identification number (MID), the status of the account, and contact information. 
  • In Business Info Details, your tax-related account information displays: your DBA name, tax identification numbers, the start date for your business and the URL for your business website, if applicable.

Receipt

You can customize your receipt to add a logo or to customize the heading and footer of your receipt. The default header for the receipt will populate the receipt with information from your Merchant Details section. You can add a custom footer to your receipt for your return policy or other information.

To edit your receipt settings
  1. In the MobilePOS Dashboard, select Merchant > Receipt
  2. Click Edit to update receipt details. You can customize the receipt headers and footers or add a logo to the receipt. 
    • Enable the default header or footer or enter custom information for the header and footer fields.
    • Custom Receipt Field can be used to add an Order Number.
    • Logo file image size should be 460x100 with a maximum size of 1M. 
  3. Click Save.

Device

The Device menu displays your registered Mobile POS Solution devices. You can view your devices register number and terminal serial number. Device information is view only. You cannot edit or delete devices or device information.

To view device information

In the MobilePOS Dashboard, in the left navigation select Merchant > Device.

Device menu in MobilePOS App Dashboard

Merchant Settings

Manage tip settings, tax settings, the signature requirements, and discount settings for your business in Merchant Settings. 

The Merchant Settings menu will display the Settings Config screen. From here you can manage Tip Settings, Tax Settings and Signature. 

Tip Settings
Table of tip settings and description
Tip SettingsDescription
Enable Tip SuggestionsSelect to enable a prompted tip amounts to the customer.
Suggested Tip 1 (%)
Suggested Tip 2 (%)
Suggested Tip 3 (%)
Suggested percentages of the total for the tip amount. Required if tip suggestions are enabled.
Tax
Table of tax settings and description
Tax SettingsDescription
Enable Tax for Quick SaleSelect to enable tax on quick sale. 
Signature
Table of signature settings and description
Signature SettingsDescription
Enable eSignature PromptSelect to prompt the customer for a signature on your device.
Always PromptSelect to prompt for a signature on all transactions.
Prompt Signature for Tipped TransactionsSelect to prompt for a signature on a tipped transaction.
Prompt Signature based on EMV CVMSelect to prompt for a signature if indicated by EMV CVM
Enable Discount AllSelect to enable discount.
Discounts
Table of discount settings and description
Discount SettingsDescription
Discount 1
Discount 2
Discount 3
Preset discount percentages for an inventory item sale.
Discount Amount 1
Discount Amount 2
Discount Amount 3
Preset discount amounts.
Enable Discount AllSelect to enable discount.


Merchant List

The Merchant List menu displays the current business information.

To view a list of your Mobile POS Solution merchant locations 
  1. In the MobilePOS Dashboard, select Merchant > Merchant List.
  2. On this screen you can view the Merchant Name, Merchant ID, Email, Status, and Create Date.
Did you find this article helpful?