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MobilePOS Dashboard User Management

October 24, 2024

Description

How to add, delete, view and edit users, roles and system permissions

What's in this article?

There is no limit to the amount of users that can be added to the MobilePOS Dashboard. You can manage all user profiles, including: adding and deleting users, assigning roles, resetting passwords or passcodes to access the MobilePOS app, and viewing user status and activity.

Add new users
  1. In MobilePOS Dashboard, select Users > Users in the left navigation.
  2. Click the Add New button. 

    MPOS add new users
  3. Enter the new user information.

    mpos new user information
  4. Select the user's role from the dropdown list. The default roles for the system are Admin, Manager, and Employee, but you can create custom roles for your business.
  5. Set the status of the new user to Active or Inactive. Active is the default. 
  6. Click Save. When set to active, the new user will receive an email with activation steps to create their own password. 
View and edit user information
  1. In MobilePOS Dashboard, select Users > Users in the left navigation.
  2. Click the Details button to see user details or click Edit to begin editing.

    mpos view user details option
  3. If viewing user details, click Edit to update the user information. Update user information as needed.
  4. Click Save
Deactivate users

Only users with Admin permissions can deactivate a user. 

  1. In MobilePOS Dashboard, select Users > Users in the left navigation.
  2. Select the user from the list and click Edit under the Actions column on the right.

    mpos edit user information
  3. On the User Information screen, change the Status to Inactive.

    mpos user status update
  4. Click Save, then click OK.
Delete users

Only users with Admin permissions can delete a user profile. 

  1. In MobilePOS Dashboard, select Users > Users in the left navigation.
  2. Select the user from the list and click Edit under the Actions column on the right.

    mpos edit user information
  3. On the User Information screen, change the Status to Inactive.

    mpos user status update
  4. Click Back to Users in the top left of the screen to go back to the list.
  5. Select the user again and click Delete under the Actions column on the right (the Delete function shows as red vs greyed out). 
  6. Confirm the deletion and click Save.

User roles

Each user is assigned to a role which limits what they are able to do in the system. You control the permissions for each role. The default user roles are Admin, Manager, and Employee, but you may create additional roles that make sense for your business. 

Add a new user role
  1. In MobilePOS Dashboard, select Users > Roles in the left navigation.
  2. Click the Add New button.

    mpos add new user role
  3. Enter the new user role name.

    mpos user role add
  4. Click Save, then OK.
  5. Find the new user role and click Edit to set the permissions for the role. Expand the permission groups to select specific permissions for that group.

    The table below describes each permission and the roles that are assigned to that permission by default.
    Table listing permissions and the roles assigned
    PermissionRole assigned
    DashboardView the dashboard in the MobilePOS Dashboard - All Roles
    Payments


    Only an option through registered mobile POS devices. No option in the MobilePOS Dashboard for creating transactions. 
    Sale - All Roles
    Void - All Roles
    Return - Managers and Admins
    Manual Sale - Admins
    TransactionsView All Transactions - All Roles
    View Void Transactions - All Roles
    View Refund Transactions - All Roles
    Download Transaction
    ReportTransaction Report - Managers and Admins
    All Transactions
    Employee Report - Managers and Admins
    Download Detail Report - All Roles
    User ManagementView All Users - Managers and Admins
    View User Detail - Managers and Admins
    Edit User - Managers and Admins
    Add User - Managers and Admins
    Edit Casual User Email - No Roles
    Reset Password
    Reset Passcode
    Role ManagementView All Roles - Admins
    Edit Role - Admins
    View All Roles
    Delete Role
    Merchant InformationView Merchant Detail - Managers and Admin
    Edit Merchant - Managers and Admins
    View Terminal - All Roles
    ItemView Item - All Roles
    Edit Item - Managers
    Add Item - Managers
    Delete Item - Managers
    CategoryView Category - Managers
    Edit Category - Managers
    Add Category - Managers 
    Delete Category - Managers
    Stock ManagementView Stock Management- All Roles
    Manage Stock Management - All Roles
    TaxView Tax - All Roles
    Override Tax Category
    Edit Tax - Managers and Admins
    Add Tax - Managers and Admins
    Delete Tax - Managers and Admins
    Tax CategoryView Tax Category - All Roles
    Edit Tax Category - Managers and Admins
    Add Tax Category - Managers and Admins
    Delete Tax Category - Managers and Admins
    OrderAll orders - All Roles
    View Order - All Roles
    Setting ConfigView Setting Config - All Roles
    Edit Setting Config - Managers and Admins
    ReceiptView Receipt Template - All Roles
    Edit Receipt template - Managers and Admins

  6. Click Save and then OK to save the changes.
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