Mobile Card Reader D135 FAQ

The device can be charged by using the charging base that comes with the device, or you can use a USB cable. The charging base is a more convenient method, allowing the card reader to charge continuously while positioned on your countertop for easy customer payment.

Refer to the Mobile Card Reader D135 Charging Base article for troubleshooting instructions.

The Mobile Card Reader D135 supports the following card acceptance methods:

• Magnetic Stripe: Slide the card through the card reader slot from left to right or from right to left with the magnetic strip oriented towards the body of the device. Make sure that the card is fully inserted into the card reader while swiping the card.
• IC/Smart Card Reader (EMV® Chip Reader): Insert the card fully into the reader with the metallic contacts facing up and towards the device. Make sure that the card is fully inserted into the card reader while scanning the card.
• Contactless Card Reader: The contactless card reader reads cards and devices placed roughly within an inch (2.5 mm). For best results, place as close to the reader as possible and center the card over the indicated area at the top of the terminal. 

  NOTE: Contactless payments are not supported for China UnionPay® and JCB.

Status indicators can represent charge status, device connectivity or indicate if your device has been compromised.

Please refer to Mobile Card Reader D135 Care for basic care instructions.