Online Ordering User Role
Description
How the system uses a virtual online employee to manage incoming online orders
What's in this article?
When the Restaurant host receives an online order from the online ordering system, the Restaurant host assigns the order to the ‘Online User’ employee, which is a virtual employee. The system automatically creates the ‘Online User’ employee, and this virtual employee does not appear in your employee list. Additionally, the system initially assigns the financial responsibility for the online order to the Online User employee; however, when an actual employee closes the guest check of the online order, the system assigns the financial responsibility to that employee.