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Payments App V1.01.11 Debit Card Balance Inquiry

May 6, 2025

Description

How to check a debit card balance in Payments app version 1.01.11

What's in this article?

NOTE:
To learn how to check your Payments app version, see the Payments Application Version article.

If enabled for your business, you can check the balance for a debit card. To request this feature, call us at 833.344.2324.

To check the balance

  1. Tap Payments app.

    Home screen app icons
  2. Tap Balance.

    Payments tab, BALANCE option

    NOTE: The Balance option will not be visible unless you have had this optional feature enabled.

  3. Swipe, insert, or tap the card. A debit transaction cannot be manually keyed.
  4. Instruct the customer to enter their PIN.
  5. The balance will display. Tap OK to print a receipt with the balance.
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