Payments App V1.01.11 Pre-Authorization

NOTE:
To learn how to check your Payments app version, see the Payments Application Version article.

A credit card pre-authorization puts a temporary "hold" on the funds for the estimated amount of a transaction. The duration of the hold will depend on your Merchant Category Code (MCC), but in general the hold will last five days. Once a credit card has been pre-authorized, the cardholder cannot spend this money elsewhere; the transaction will show as a pending sale that will fall off if the Post Authorization is not completed. If the cardholder calls their card issuing bank, the card issuer will confirm that a pre-authorization is holding funds on the cardholders account. If the pre-authorization expires, the hold is released from the card. 

IMPORTANT! 
Pre-authorizations will not settle until a post-authorization is performed. 

To pre-authorize a transaction

1. Open the Payments app.
   
   
2. Tap AUTH.
   
   
3. Enter your Operator Password.
   
   
4. Enter the sale amount to pre-authorize.
   
   
5. Tap Confirm.
6. Swipe, insert, or tap the card.
   

   Manually enter card information

   1. In the Please Enter Account field, enter the card number.
   2. Tap the keyboard icon to return to the screen.
   3. Tap Confirm.
   4. Enter the expiration date for the card in MM/YY format.
   5. Tap Confirm.
   6. Tap Yes to indicate the card is present or No if not present.
   7. If card present, enter the cardholders address and ZIP code (required).

      NOTE: Non-US cards cannot bypass the ZIP code request. A numeric ZIP code must be entered.

   8. Tap Confirm.

   9. If card is not present, enter the card verification code (CVV) from the back of the card.

   WARNING!
   Bypassing Address/Card Verification Fields Is Not Recommended
   Leaving the address, ZIP or card verification code blank will bypass the field but doing so will increase a risk of chargeback. If you bypass the card verification code, you will need to select a reason for the bypass and then tap OK.

7. (If enabled) Enter the Invoice Number and tap Confirm. 
8. (If enabled) Enter the Server ID and tap Confirm. 
9. (If debit) Instruct the customer to enter the PIN number and tap Confirm. 
10. (Purchase card only) Enter a Purchase Order number for the sale and press Confirm.
11. (Purchase card only) Enter the Tax Amount for the sale and press Confirm. 
12. (Purchase card only) Choose a Tax Status amount and press Confirm.
13. If enabled, a receipt will print. If a second receipt is needed, tear off the receipt and then tap OK to print another.