Point of Sale Solution App Tip Adjustment

If your business accepts adjusted tips (tips added after the sale), you must add the tip to the transaction before you settle for the day and batch out. Tipping behavior—whether tips are collected during the transaction (inline tipping) or added afterward (tip adjustment)— is managed in Point of Sale Back Office global settings.

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• This video covers how to adjust your tips before batching out in the Point of Sale Solution application.
• If your business accepts tips after the sale, you'll need to adjust those tips before settling for the day.
• From the home screen, tap Till Management. Tap Settle Tips to view transactions that need a tip added.
• Tap the tips field aligned the transaction that requires an adjustment.
• Enter the tip amount exactly as written on the receipt and tap Save to save the tip.
• Tip amounts cannot be changed or added after settling your batch. Ensure all needed tips have been adjusted before proceeding.
• When all tips have been entered, tap Settle, then tap Settle Tips to complete the settlement.
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To settle your tips

1. In the Point of Sale Solution App, tap Till Management.
    
   
2. Tap Settle Tips to view transactions with pending tip adjustments.
   
   
3. Tap on the desired tip and enter the tip amount from the receipt. Repeat for all remaining tipped transactions.
    
4. When complete, tap Settle to settle the transactions.
   
   
5. Confirm all tips have been entered accurately, then tap Settle Tips. The batch will settle.