Point of Sale Solution App Till Management
Description
What's in this article?
A till is the cash drawer for your register. When a till is opened, the starting amount of cash is added for the shift. As cash sales are made, the till tracks cash. At the end of the shift, the cash in the till is counted and entered in the closing amount. Throughout the business day, employees will need to open and close the till, add or remove money, and complete cash drops. The user must select their name from the employees list to complete any activity of till maintenance for security and recording purposes.
The number of tills assigned to a register is set in Basic Settings > Hardware in Back Office.
- Assigned till
A till assigned to a register will be assigned to and opened by an employee. During the shift, only that employee can open the till. Cash management is tracked throughout the shift. - Unassigned till
When no tills are assigned to a register, more than one employee can use the same till based on their permissions; however, cash transactions will be tracked for each employee rather than for the till itself. When not assigning a till to a register, set the Back Office till setting to 0.

Open/Close an assigned till
To accurately track the starting and ending cash amount of the day, the till must be opened at the start of the day and closed at end. For reporting needs, a summary can be printed when closing the till.
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- This video covers how to open and close the till in the Point of Sales Solution application.
- To open the till, tap Till Management.
- In the Open/Close tab, select a name from the Employees list. This person will be responsible for the till.
- In the Register List, tap the till assigned to the register then tap Open under the register name.
- In the Starting Cash field, set the starting cash amount for the till. Tap Save, then tap Open Till.
- To close the till, at the end of the workday, tap Till Management.
- Make sure you're under the Open/Close tab and select your name, or the name of the employee responsible for the till from the Employees list.
- In the Ending Cash field, enter the ending cash amount for the till.
- Tap Done, then tap Close Till.
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Pay In/Pay Out
Throughout the day, money may need to be added or removed from the till to satisfy business needs. Pay In is for when the drawer is running low on cash and needs more cash added. Pay Out is for when money needs to be pulled from the drawer, such as when cash is needed for petty cash. Employees will need to add notes like the reason for money going in or out of the till.
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- This video covers how to add and remove money from the till in the Point of Sale Solution application.
- To add money to the till, tap Till Management, tap the Pay in/Pay out tab.
- In the employees list, select your name or the name of the employee responsible for the till.
- Confirm, Pay in is selected. Enter the cash amounts that was added to the till and tap done. Add a note, and then tap Submit.
- To remove money from the till, tap Till Management.
- Tap the Pay in/Pay out tab and select your name or the name of the employee responsible for the till.
- Tap Pay out. Enter the cash amount that was removed from the till and tap done, add a note and then tap Submit.
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Cash Drop
The Cash Drop pay out is used to track money that's been taken out of the till and put into a safe. The funds from a Cash Drop should still be included in a bank deposit. This keeps the business's money secure while still accurately tracking it.
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- This video covers how to do a cash drop in the Point of Sale Solution application.
- To complete a cash drop, tap Till Management, tap the Cash Drop tab.
- In the employees list, select your name, or the name of the employee that is responsible for the till.
- Enter the bank deposit value, and tap Done, then tap Submit.
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NOTE:
Till Management is also where you can settle tips. See Point of Sale Solution App Tip Adjustment for more information.



















