Point of Sale Solution Back Office Calendar Check-ins
Description
How to check in clients for an appointment and view the check-in queue
What's in this article?
Software Plan: Growth | Pro
The Calendar Check-ins feature helps notify staff when a customer arrives for their appointment, improving efficiency and organization. It also enhances customer experience by using customer loyalty program information at check in.
In order to allow employees to check in customers as they arrive, as well as to use customer loyalty program information at check in, Calendar Settings must be set for customer check ins. Both the employee and resource calendar view settings support customer check-ins.
Check in a customer for an appointment
- In the Point of Sale Solution Back Office, select Calendar > Customer Appointments.
- View the calendar by Day and select the current date.
- Locate the appointment on the calendar and click the appointment name.
- Click Check In.
View current check-ins for appointments
- In the Point of Sale Solution Back Office, select Calendar > Check-ins.
- View the check-in queue, using the Expand icon to expand or collapse the queue.
