Back Office Expo Station Configuration in Restaurant Solution
Description
How to set up a kitchen routing expeditor (expo) station to consolidate all kitchen ticket items in the Back Office of Restaurant Solution
What's in this article?
An Expo Station is the place where the food expeditor stands and coordinates the kitchen staff. The expeditor also keeps the communication with the staff servers who take the food from the kitchen to the tables. Users can configure one or more kitchen devices as an Expo station to consolidate kitchen ticket items to improve order accuracy and speed of service. Users will also be able to choose which order modes to display on the Expo screen providing enhanced flexibility keeping the staff focused on the order types that matter for their station. You can configure expo station by logging in using a specific site or store.
NOTE:
Configure at least one kitchen routing group before configuring the Expo Station.
- To configure Kitchen Expo Station
- Log in to the Back Office. If you have multiple stores, log in to a specific store.
- From the top right, select Settings > Kitchen Routing.
- Click Add Kitchen Device.
- Select Expo Device.
- Type a name for the expo device.
- Select whether the Expo station is a printer or KDS display screen.
- If using a printer, select Consolidate Items on Chit to combine like items on a kitchen chit, if required.
- If using a KDS, update the threshold times if desired. Threshold times are the time, in seconds, before the order changes to yellow or red warning status.
- Click Save Changes.
- To associate a kitchen expo device and order mode
- Select an expo device from the list of devices on the left side of the screen.
- Select required order modes that route items to that device.
- Click Save Changes. If you would like to change these settings later or remove the expo station, select the pencil icon to edit.