Back Office Gratuity for Restaurant Solution
Description
How to configure gratuity in the Back Office of Restaurant Solution
What's in this article?
In certain situations, such as when the guest count for a table is over a certain number, you may wish to automatically apply a gratuity to the guest check of a certain amount.
To configure gratuity
- In the Back Office, select Settings > Store.
- From the left navigation, select Gratuity.
- Select Enable Gratuity to allow the application of a gratuity to a guest check.
NOTE: If you are subject to gratuity tax, define a gratuity tax under Settings > Taxes before enabling gratuity. Refer to Back Office Tax Categories
- Select Subtract Tip and Gratuity totals from cash calculations in financial shifts to remove employee tips and gratuities earned from the Total Cash Owed amount at the end of a shift. By default, the system enables this feature.
- Configure gratuity:
- Click Add Gratuity Configuration.
- Enter a Gratuity Name.
- Select Auto-Apply to apply the gratuity automatically when the guest count meets or exceeds the Minimum Guest Count. This is helpful in situations such as when a table wants separate checks for each person or when you seat a large party.
- Enter the Minimum Guest Count to apply the gratuity.
- Select a Gratuity Type: percent or amount.
- Enter the Gratuity Percent or Amount of the gratuity.
- Type a Display Message that will appear on the check when a gratuity is automatically applied.
- Click Save Changes.
- Click Add Gratuity Configuration.