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Back Office Store and Receipt Information

November 19, 2024

Description

How to set up store and receipt information in the Back Office

What's in this article?

Store Information enables you to designate information (e.g., store name, logo, receipt messages) to appear on the customer receipt and to configure store specific settings. The settings are split into Store Configuration and Store Options.

IMPORTANT! 
Any information you enter in Receipt information appears on the receipts you provide to your customers. There is no opt-out option with regard to being able to provide a receipt. You must be able to provide a receipt, however, the customer can choose to decline it.

To update store and receipt information

  1. In the Back Office, select Settings > Store Information
  2. Review and edit the primary store contact information for customer support, if necessary. The system retrieves the information entered when creating your account.
  3. Under Receipt information, type the store name.
  4. Enter the address, city, state, and ZIP code.
  5. Type the store phone number.
  6. In Receipt Message, type any additional information you want to appear on your receipts.
  7. (Optional) Enter a URL to print on receipts as a QR code.
  8. (Optional) Upload a logo for the receipt.
  9. Click Preview Email Receipt to view a receipt on the screen.
  10. Select Tip Message to type a message and set tip amount suggestions to appear on the guest check.
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