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Merchant Help
Retail Solution
Back Office
Settings
Settings
Back Office Alerts
How to view and manage alerts in the Back Office
Back Office Cash Management for Retail Solution
How to configure cash management settings for safe drops and lottery pay outs using the Retail Solution
Back Office Company Information
How to review and edit company information, such as the email and website address that appear on your receipts and marketing emails
Back Office Company Options
How to set future order acceptance and the company receipt message in Essentials Solution
Back Office Company Options in Retail Solution
How to set future order acceptance and the company receipt message in Retail Solution
Back Office Company-Level Tax Category Override
How to override the company-level tax category for items at the store level
Back Office Custom Tender Configuration
How to create a custom tender, a generic payment type to use for more detailed payment reporting
Back Office Customer Profile Attributes
How to customize customer profile attributes to create customer attributes specific for your business
Back Office Device Management
How to add or deactivate a POS device in the Back Office
Back Office Menu QR Code
How to create a QR code for your menu in the Back Office
Back Office Multi-Location Company and Store View
Overview of company view and store view for multi-location Back Office users
Back Office Multi-Location Store Names
How to edit the store name at the company level for multiple stores
Back Office Payment Method Configuration
How to set payment options, including for checks, cash and prepaid coupons, manual card entry, and tips
Back Office Settings for My Account
How to view and manage your account and device information, store information, send messages to the POS and configure help websites in the Back Office
Back Office Store and Receipt Information
How to set up store and receipt information in the Back Office
Back Office Tax Categories
How to add, edit and remove a tax category in the Back Office
Back Office Tax Locations and Jurisdictions
How to add, edit and remove a selling location and tax jurisdictions