Contactless Payments
Description
What's in this article?
Contactless payments use radio frequency identification (RFID) or near-field communication (NFC) within the card or payment device to transmit the card data to the point of sale device. The customer holds the card or payment device near the RFID reader on the point of sale or PIN pad, the point of sale picks up the signal, communicates with the card or payment device, and processes the payment. If the contactless payment method fails, the customer will be prompted to insert the card.
Hold the card/payment device near the reader long enough to hear the confirmation beep. If your terminal has the sound disabled, look for the successful visual indicators described below.
IMPORTANT!
If the card moves away too fast, the contactless payment attempt may fail. An "Amount over contactless limit. Please Insert Card" message or "Card Read Failed" appears on the terminal. The customer will need to insert the card instead of using contactless payment.
Each payment terminal has an ideal place to read a contactless card.
- A80
- SP30
- A920
- E700
- E800
- D135
Hold the card/payment device 1-2 inches away from the NFC logo on the printer cover until a beep sounds. If successful, the terminal will beep once and the blue, yellow, and green indicator dots located near the top of the terminal display will illuminate.
On the PIN pad, hold the card/payment device 1-2 inches away from the SP30 screen until a beep sounds. If the payment is successful, the blue, green, and yellow indicators will illuminate on the top of the PIN pad.
Hold the card/payment device 1-2 inches away from the customer-facing display until a beep sounds from the customer-facing display.
Hold the card/payment device 1-2 inches away from the customer-facing display until a beep sounds from the customer-facing display. There will not be a visual indication that the tap was successful.
Hold the card/payment device 1-2 inches away from the customer-facing display until a beep sounds from the customer-facing display. There will not be a visual indication that the tap was successful.
Hold the card or device within two inches of the top of the mobile card reader D135 near the contactless icon. If using a mobile device, the customer must approve the payment on their device.
NOTE:
Contactless payments using UnionPay and JCB are not accepted at this time.