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Point of Sale Solution Back Office Virtual Terminal One-Time Payment

August 14, 2025

Description

How to manually process a one-time virtual payment in the Point of Sale Solution Back Office

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When entering a sale in the Point of Sale Virtual Terminal, required fields with an asterisk must be filled to completed the process. After entering transaction information like customer name, sale amount, and billing address, the one-time payment can be charged to either a credit card or gift card. Once processed, the transaction will populate in your orders report.

 NOTE:
Cash or check payments cannot be processed through the Point of Sale Virtual Terminal. 

To process a one-time payment

  1. In the , select Virtual TerminalOne-Time Payment.

    Order details screen under One-Time Payment.
  2. In the Order details section, begin entering the customer name and select from the populated dropdown list. If the customer is new, they must be created in order to proceed.
     One Time Payment Order details section.

    To create a customer


    1. Click Add new customer.
       Add new customer highlighted under Order details
    2. Complete the Email and Mobile number fields. (Optional) Complete additional fields: First name and Last name, Date of birthCountry, and address fields. 

      Add new customer with asterisks on the Email and Mobile number fields.
    3. Click Save.
  3. (Optional) Enter a Purchase order number.
  4. Complete the sale information: 

    To enter a single sale amount


    1. Enter a price in the Sale amount field.
       Single sale amount section that includes sale amount and tax options.
    2. Choose a tax option, then click Next
      • If your price already includes the tax, select the Price includes tax checkbox. 
      • If your price does not include the tax, select a tax from the dropdown list.

    To itemize the sale amount


    1. Enable Itemized sale
    2. Enter the item name in the Search item field and select from the populated dropdown list.
       Itemized sale amount section with search item field.
    3. Click Add item. The sale amount and taxes of the items will automatically be added.
    4. Click Next.
       Display of items added to order with price and tax calculated. Next button highlighted.
  5. In the Address details section, click Add shipping.

    Address details section with Add shipping button highlighted.
  6. If the shipping address is the same as the billing address, click Next. If the shipping address is different, it must be added.

    To add a different shipping address


    1. Deselect the Shipping address is the same as billing address checkbox.

      Highlighted filled check box under shipping address i
    2. Complete the information fields.
       Shipping address information fields.
    3. Click Next.

  7. In the Payment details section, choose a payment type:
    • Click Credit Card and enter the card number, expiration date, CVV, and select a credit card type from the dropdown. 
    • Click Gift card and enter the Gift card number and PIN.

      Payment type options including credit card or gift card.
  8. Click Submit.

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