Skip to main content
Merchant Help Center
Search submit
Merchant Help
Retail Solution
Back Office
Employees
Employees
Back Office and Point of Sale App Feature Access by User Role
Understanding features and user roles in the Back Office
Back Office Employee Management and PIN Reset
How to add and remove employees in the Back Office, and reset an employee PIN
Back Office Login and Password Setup and Employee PIN Creation
How to set or reset a Back Office password or reset Point of Sale app PIN
Back Office Time Clock Adjustments
How to add a clock in/clock out, edit time clock activity, or delete a shift in the Back Office
Point of Sale App Employee PIN Entry Requirement
How to prompt employees to enter a PIN to start a new ticket on the POS
Point of Sale App Shifts and Count Cash
How to open and close a shift in the Point of Sale app and count cash
Point of Sale App Time Clock Activity
How to view time clock information and report on the Point of Sale app
Two-factor Authentication in POS Solutions
Overview of the two-factor authentication code validation
User Roles for Essentials and Retail Solution
How to manage access to features in the Point of Sale app and the Back Office by user role