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MobilePOS Dashboard Account Information and Configuration

October 24, 2024

Description

How to view merchant account information details, such as Merchant ID or tax-related information, and edit receipt fields

What's in this article?

Access account information and configuration settings for the Mobile POS solution in the MobilePOS Dashboard.

Merchant Info

Merchant Information provides a read-only view of your merchant account details and business information. 

mpos merchant info

To view merchant account information

In the MobilePOS Dashboard, select Merchant > Merchant Info.

  • In the Merchant Details section, you can view merchant account details, including your merchant name, merchant identification number (MID), the status of the account, and contact information. 
  • In the Business Info Details section, your tax-related account information displays: your DBA name, tax identification numbers, the start date for your business and the URL for your business website, if applicable.

Receipt

You can customize your receipt to add a logo or to customize the heading and footer of your receipt. The default header for the receipt will populate the receipt with information from your Merchant Details section. You can add a custom footer to your receipt for your return policy or other information.


To edit your receipt settings
  1. In the MobilePOS Dashboard, select Merchant Receipt.
     mpos merchant receipt edit button
  2. Click Edit to update receipt details. You can customize the receipt headers and footers or add a logo to the receipt. 
    • Enable the default header or footer or enter custom information for the header and footer fields.
    • Logo file image size should be 460x100 with a maximum size of 1M. 
      mpos receipt update
  3. Click Save.

Device

The Device menu displays your registered Mobile POS Solution devices. You can view the device register number and terminal serial number. Device information is view only. You cannot edit or delete devices or device information.

mpos device information

To view device information
  1. In the MobilePOS Dashboard, select Merchant > Device.

    • The Mobile Card Reader devices associated with the location display. The register number is the Terminal ID number and the Terminal Serial Number is the serial number on the Mobile Card Reader. 
    • Click on the serial number link to view what entitlements are associated with the device, such as Cash and Card.

Merchant Settings

Manage tip settings, tax settings, the signature requirements, and discount settings for your business in Merchant Settings. You must have the appropriate role to access these settings. The Merchant Settings menu will display the Settings Config screen. From here you can manage Tip Settings, Tax Settings, Signature, Discount Settings, and Offline Mode Settings

merchant settings config

Tip Settings

mpos tip settings

Table of tip settings and description
Tip SettingsDescription
Enable Tip SuggestionsSelect to enable a prompted tip amounts to the customer.
Suggested Tip 1 (%)
Suggested Tip 2 (%)
Suggested Tip 3 (%)
Suggested percentages of the total for the tip amount. Required if tip suggestions are enabled.
Tax

mpos tax settings

Table of tax settings and description
Tax SettingsDescription
Enable Tax for Quick SaleSelect to enable tax on quick sale. 
Signature

mpos signature settings

Table of signature settings and description
Signature SettingsDescription
Enable eSignature PromptSelect to prompt the customer for a signature on your device.
Always PromptSelect to prompt for a signature on all transactions.

NOTE: When the Always Prompt is turned on, all other signature options are hidden.

Prompt Signature for Tipped TransactionsSelect to prompt for a signature on a tipped transaction.
Prompt Signature based on EMV CVMSelect to prompt for a signature if indicated by EMV card verification method.
Enable Discount AllSelect to enable discount.
Discounts

mpos discount settings

Table of discount settings and description
Discount SettingsDescription
Enable DiscountToggle to enable discount option.
Discount 1
Discount 2
Discount 3
Preset discount percentages for an inventory item sale.
Discount Amount 1
Discount Amount 2
Discount Amount 3
Preset discount amounts.
Enable Discount AllSelect to enable discount.
Offline Mode Settings

mpos offline mode settings

Enable offline mode to allow taking payments on the MobilePOS application when there is no network connection. For more information on enabling and using offline mode, see MobilePOS Offline Mode.

offline limit configuration table
FieldSettings
Individual Offline LimitRequired. The limit for each individual transaction. For example, you could limit individual transactions to up to $25.
Total Offline LimitRequired. The total transaction limit for all offline transactions. For example, you might limit the total amount of offline transactions to $500.
Offline Confirmation LimitRequired.  The limit that will require confirming a prompt that the transaction is offline. Transactions over this limit will require a confirming prompt from the user to acknowledge that the transaction is being processed offline.

Merchant List

The Merchant List menu displays the current business information for each location.

mpos merchant list

To view a list of your merchant locations

In the MobilePOS Dashboard, select Merchant > Merchant List. On this screen you can view the location name and Merchant IDemailphysical address, account status, and the date the location was created.

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